A HOTEL IN THE GRAND TRADITION

Royal Park Hotel, a subsidiary of Sun Hung Kai Properties Limited, is conveniently located in the heart of Shatin with easy access to different modes of public transportation. Adjacent to the MTR Shatin station, the Hotel is just 30 minutes from China by rail and 40 minutes from the Hong Kong International Airport.

Environmental, Social and Governance (ESG) Vision of Hotel

Furthermore, Royal Park Hotel aspires to drive ESG in the hotel industry. To achieve this, we are stepping up the consideration and inclusion of ESG issues with respect to our products, services and operations of Rooms, Food and Beverage, etc. It aims to strive for the full cooperation and support on the changes or adjustments by both customers and internal staff.

We are aware that we need to continue to broaden the variety of our products and services, as well as increase our contribution to tackling issues that require a global response. In particular, we shall focus on sustainable development that addresses the urgent challenges of climate change.

Starting from February 24, 2022, according to Prevention and Control of Disease (Vaccine Pass) Regulation (Cap. 599L), room guests who stay at the hotel are not required to hold the Vaccine Pass. However, all customers are required to carry the Vaccine Pass and actively present the vaccination record or Exemption Certificate and the relevant QR code to the person-in-charge of the premises in order to enter hotel’s restaurants, swimming pool and fitness centre. The requirement to use the “LeaveHomeSafe” (LHS) mobile application has been extended to all premises regulated under the Prevention and Control of Disease (Requirements and Directions) (Business and Premises) Regulation (Cap. 599F). All customers or users must first scan the LHS venue QR code using the LHS mobile application before entering the premises. Guest room can accommodate up to 4 persons; while the maximum number of persons in every guest room may change subject to any updates on Prevention and Control of Disease (Prohibition on Group Gathering) Regulation implemented by the Government.  

With an outbreak of a new strain of coronavirus, Hong Kong hits records on the number of local infections with unknown source and involved buildings/premises are continued to rise. The hotel understands that some of staffs may be listed as close contact if their family members were diagnosed with COVID-19. Given that this wave of epidemic may continue to heat up, similar situations may be common in the short term. Under the new normal of anti- epidemic, we shall focus on protecting the safety of hotel guests and staff by preventing the spread of infection, and ensuring service quality and guest satisfactory as well, therefore the corresponding policies and procedures are introduced as below:  

• If any family members of staff are diagnosed with COVID-19, and the staff who listed as a close contact will stay at home and conduct testing as instructed. In the meantime, the hotel will provide assistance to the staff, such as distribute rapid antigen test kit;
• If any staff is diagnosed, all close contacts of the staff will be asked to stay at home and apply formal testing, negative results are required before back to work;
• Comprehensive disinfection will be applied in the hotel area

Caring for our guests and staff is the long-standing belief of Royal Park Hotel. The hotel will provide assistance to the staff; also if the hotel staying guests or the guests who have already made a reservation have any concerns and would like to cancel reservations, please do not hesitate to contact hotel staff.

Click here for Royal Park Hotel Competition Law Compliance Statement